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This video really made me smile this morning.

To promote their video call center for people with hearing problems, Samsung Turkey came up with a heartwarming stunt and caught it all on camera to create this wonderful ad.

 “Hearing Hands” shows a day (made special) in the life of Muharrem, a young man with a hearing loss. As he goes about his daily routine, Muharrem is pleasantly surprised to see strangers around him using sign language to communicate with him and make his day easier.

Take a few minutes and watch this guy’s response at the end of the video.

I was moved to tears.

Having worked with the deaf community, I am very aware of the struggles this population encounters on a daily basis. One of my closest friends is deaf and I am always blessed to spend time with her. I appreciate learning about life from her perspective and it has made me so much more aware of how insensitive and impatient people can be.

People can easily forget that others are human.

Empathy is feeling WITH people. It’s not the same as sympathy. Empathy fuels connection. Sympathy drives disconnection.

Teresa Wiseman came up with four qualities of empathy:

1. ability to take the perspective of another person

2.staying out of judgment

3.recognizing emotion in another person

4.communicating emotion.

I think empathy is a vulnerable choice because in order for me to connect with you, I have to connect with something inside myself that connects with what you’re feeling. That involves taking a risk to be open and it also take emotional work.

But oh, how wonderful it is to feel WITH another person.

This ad reminds me that we need more empathy in the world.

Rejoice with those who rejoice, weep with those who weep.                  Romans 12.15






One Comment

  1. Thanks for sharing that Diane. So good to enter the world of the hearing impaired… and feel from their perspecitve!

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